1111ok Privacy Policy

1 Who This Policy Applies To

This privacy policy applies to the following individuals:

• All users registered with 1111ok
• Visitors browsing our website
• Individuals who contact us via live chat or email
• Anyone who participates in any of our promotional services

This service is for those aged 21 and above only. We do not knowingly collect information from minors.

2 Information You Provide Directly

Information you provide directly to us during account registration and use of our services:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport information (for identity verification)
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account)
• Any information provided when contacting us

3 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device information
• Browser type and version
• Operating system information
• Session duration and click data
• Gaming activity and transaction history
• Log files and cookie information

4 Cookies and Tracking Technologies

1111ok uses cookies and similar tracking technologies. These technologies are used for the following purposes:

• To maintain your login session
• To remember your preferences and settings
• To improve platform performance
• To prevent fraud and ensure security

You can control cookies through your browser settings, however this may limit the functionality of some services.

5 Service Delivery and Management

• Account creation, verification, and management
• Processing deposits, withdrawals, and transactions
• Providing bonuses and promotional offers
• Technical support and customer service
• Creating a personalized gaming experience

6 Security and Legal Compliance

• Prevention of fraud, money laundering, and other illegal activities
• Age verification and ensuring responsible gaming
• Meeting legal obligations and resolving disputes
• Monitoring platform security
• Managing Anti-Money Laundering (AML) processes

7 Communication and Marketing

With your consent, we may contact you for the following purposes:

• Important account notifications and transaction confirmations
• Promotional offers and information about special events
• Updates about new platform features
• Information related to responsible gaming

You can opt out of marketing communications at any time. However, important account notifications will always be sent.

8 Circumstances for Sharing Information

We may share your information in the following cases:

• Payment processors: bKash, Nagad, Rocket, Upay, and banks — information necessary to complete transactions
• Identity verification services: To confirm valid identity
• Technology partners: For platform operation and maintenance
• Legal authorities: To meet legal obligations or under court order
• Anti-fraud organisations: To prevent unlawful activity

9 Data Retention Period

We retain your information only for as long as necessary:

• Active account data: for the entire duration the account remains active
• Transaction records: for the period required by legal obligations
• After account closure: for a defined period for fraud prevention and legal reasons
• Marketing communications: until consent is withdrawn

10 Your Data Rights

You have the following rights over your personal information:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to correct inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances
• Right to restrict processing: The right to limit data processing in certain circumstances
• Right to object: The right to object to the use of your information for specific purposes
• Right to portability: The right to receive your information in a structured format

To exercise these rights, please contact us. However, in some cases we may be unable to fully fulfil a request due to legal obligations.

11 Protection of Minors

1111ok strictly prohibits use by anyone under the age of 21. Our policy on this matter:

• Age is verified at the time of registration
• Age is confirmed via national ID or a valid form of identification
• Accounts suspected of belonging to a minor are suspended immediately
• We do not knowingly collect any information from minors

If you become aware that a minor is using our platform, please notify us immediately.

12 Responsible Gaming and Your Information

We support responsible gaming and use your gaming activity data for this purpose. This includes:

• Identifying unusual gaming patterns
• Recommending limits or account breaks when needed
• Providing helpful resources and information

To learn more about responsible gaming, visit our Responsible Gaming page.

13 Changes to This Policy

1111ok may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed
• You will be notified by email for significant changes
• Continued use of the platform after changes will be considered acceptance of the new policy

We recommend that you visit this page regularly to stay informed about the latest policy.

14 Other Legal Documents

Alongside this privacy policy, the following legal documents also form part of our services:

• Terms & Conditions — General rules for using our services
• Responsible Gaming — Safe gaming guidelines
• About Us — Detailed information about 1111ok